Privacy Statement

The Summary

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes we make.

Legal Requirement
All website owners must provide a privacy statement (also sometimes referred to as a privacy policy or notice) if they are likely to collect, use or process personal data.

The statement informs people how the website collects, processes and uses their personal data.

Also see our cookie policy policy here >

What we collect

We may collect a combination of the following information:

1. Name and other details regarding gender, sexuality and heritage
   
2. Contact information including email address and/or business details
   
3. Demographic information such as postcode, preferences and interests
   
4. Other information relevant to client or customer surveys and/or offers

Your provided and other anonymous data may also be available to Building Bridges Training CIC's website provider to enable us and them to carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them and to enable us to further improve our services.

Such data may include

a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths).

b) Information that you provide to us (where applicable) when registering with our website including your contact details.

c) Information that you provide when completing your personal profile (where applicable) on our website.

d) Information that you provide to us for the purpose of subscribing to our email notifications and/or e-newsletters

e) Information that you give to us when using the products or services we provide.

f) Information relating to any purchases that you make of our goods, services or donations, or any other transactions that you enter into through our website (including your name, address, telephone number, email address and card details).

g) Information contained in, or relating to any communication that you send to us or send through our website, including the communication content and metadata associated with the communication and any information gathered on a contact form.

h) Any other personal information that you choose to send to us; and information relating to any purchases or donations you make from/to us. And in the case of direct debit payments, the amounts, frequency and date of when direct debits will be taken.

Security and the Internet

Building Bridges CIC is committed to ensuring that your information is secure.

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we may collect online.

You should however acknowledge that the transmission of information over the internet is inherently insecure, and we cannot completely guarantee the security of any data sent over the internet, either to us or to other unrelated parties.

Links to other websites

The Building Bridges CIC website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over other websites.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement of the websites that you visit.

Control your personal information

You may choose to restrict the collection or use of personal information in any of the following way:

Whenever you are asked to fill in a form on this website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If for any reason the button is not visible please include a statement to this effect in the form, or by emailing us direct.

See more in the next section!

Requesting Personal Data

If you would like a copy of the information held on you please write to Building Bridges Training CIC, Office 1, Izabella House, 24-26 Regent Place, City Centre, Birmingham B1 3NJ.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the address provided on this page.

We will promptly correct any information that is found to be factually incorrect.

Disclosing information

Building Bridges CIC may disclose your personal information in certain circumstances to any of our employees, key volunteers, insurers, professional advisers, agents, suppliers (including specifically the provider and host of our website) or other subcontractors insofar as reasonably necessary for the purposes set out in this policy.

We may disclose information about any vulnerable person who uses our services who we believe is either being harmed or at risk of being harmed to the relevant authorities e.g. the police or local authority adult services, in accordance with our safeguarding policy, or as required by law.

We may disclose your personal information

a) To the extent that we are required to do so by law​.

​b) In connection with any ongoing or prospective legal proceedings.

c) In order to establish, exercise or defend our legal rights (including providing information to legal representatives).

​​d) To the purchaser of any business or asset that we are (or are contemplating) selling.

​​c) To any person who we believe may apply to a court or other competent authority for disclosure of that personal information where such authority would be likely to order disclosure.